THC The Heaven Cafe, a company incorporated UGF, Showroom no.23, PPR Mall, Mithapur Rd, near m5 buffet, Ravindra Ngar, Phase2, Rajinder nagar, Jalandhar, Punjab 144003 (referred as “THC” / “We” / “us” / “The Heaven Cafe”) committed towards protecting personally identifiable information including sensitive personal data (“Personal Information”) as would be collected by the Company from you in the course of your access to and use of the Company’s website.
In THC there is no use of Payment cards no(Debit Card, Credit card ). This Privacy Policy represents the sole, authorized statement of THC’s practices with respect to the collection of Personal Information through the Website and the manner of use of such information by THC.
Please read this Privacy Policy carefully before proceeding, as by using the Website and providing your Personal Information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
If you do not agree with the provisions of this Privacy Policy, then please do not access the Website.
Note: Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
This Privacy Policy describes the information that THC, as part of its normal operations, collects from you, stores, uses and protects. The purpose of this Privacy Policy is to outline and help you understand various guidelines and procedures that are consistently followed by THC when collecting, storing, utilizing, disclosing or otherwise dealing with any Personal Information. By using the Website, you agree to be legally bound by this Privacy Policy, which shall take effect immediately on your first use of the Website.
Further, the Third Party cookies are not allowed means There is no access to others to upload third cookies without permissions.
THC primarily collects and stores the Personal Information, as would be provided by you in the course of accessing and using the services provided by THC through the Website. With regard to accessing and using the services provided by the Company on the Website, THC would generally process your name, phone number, e-mail address, account information like username, password etc. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier.
When any Personal Information is provided by you to the Company in the course of your access to the Website for purchase of the products available on the Website The Personal Information may also be used for the purposes of providing customer support and process, evaluate and respond to requests and inquiries.
Company takes all reasonable steps to comply with the applicable laws to ensure that the Personal Information provided by you is stored in a secure environment protected from unauthorized access, modification, destruction or disclosure. To protect Personal Information against accidental or unlawful destruction, loss or modification and against unauthorized disclosure or access, the Company has implemented robust security practices and standards to guard your information. We have a comprehensive and well documented information security programme and information security policy that contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected considering the nature of our business operations. We take appropriate organizational and technical security measures to protect your data against unauthorized disclosure or processing. We use a secure server to store the information you give us when you use the Website or create an account on the Website and any Personal Information you provide us online is securely encrypted. We will use technical and organizational measures to safeguard your Personal Information and we ensure that your Personal Information is saved on secure servers.
Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Personal Information, please let us know immediately by contacting our Grievance Officer, details of which are provided hereinbelow.
The security of your Personal Information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.
While the Company strives to protect your Personal Information at all times, the Company cannot guarantee its absolute security and shall not be liable for any breach of security by an outside party. It is also important for you to protect against unauthorized access to your username and password for your account and to your computer/electronic device. Be sure to sign off from your account on the Website in case you access your account from a shared computer/electronic device.
We may share your Personal Information with the following: our affiliates and group companies like The heaven cafe and other entities with the object to execute your orders; our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this policy; and service-providers who assist in protecting and securing our systems and provide services to us which require the processing of Personal Information, such as to host your information or to process your information for data profiling and user analysis. We usually do not share other Personal Information collected from the Website with other third parties. However, this may happen if: You request or authorize us to do so; We need to comply with applicable law or respond to valid legal process; or We need to operate and maintain the security of this website, including to prevent or stop an attack on our computer systems or networks. In addition to the above, we may share your Personal Information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services.
For information collected through the Website, users can send an e-mail or letter to the Grievance Officer to: access Personal Information that the Website has collected from the user through your access to and purchase of the products through the Website; correct any factual errors in such Personal Information; or withdraw your consent allowing the Company to use your Personal Information. To protect the privacy and security of our users, the Company will take reasonable steps to verify your identity before granting you access to your Personal Information that is collected and maintained by the Company.
he Company retains your Personal Information for as long as necessary to provide the access to and use of the Website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. As these needs can vary for different data types and purposes, actual retention periods can vary significantly.
After expiration of the retention period, your Personal Information will be deleted. If we are unable to completely delete the Personal Information from our systems, we will ensure that there are appropriate measures in place to secure the information and protect it from further use.
Use of our Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect any Personal Information from children under the age of 18 years. If you have shared any Personal Information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
Company reserves the right to effect revisions/modifications to this Privacy Policy, and any of its other policies or procedures concerning the treatment of information collected through the Website, without prior notice. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Website. Access/use of the Website following the posting of such revised Privacy Policy would be deemed to constitute your acceptance of such revised Privacy Policy, then in effect.
Sourav Roshan Lal Enterprises
